Ordering medical cannabis is easy. Just follow the steps below to order your medical cannabis from your chosen licensed producer. We’re always here to help if you have any questions.

How to order

I just met with my health care practitioner. What happens now?

Your Medical Document and LP registration will now be faxed to your chosen licensed producer. Please allow 5-7 business days for processing.
Once processed, the LP will notify you via email or phone that it has been processed. You can place orders with your LP online or by phone.
If you need assistance with ordering, your chosen LP has service representatives who can guide you through the process.
Once your order is processed, it is shipped priority mail to the shipping address we have on file. Your shipment will adhere to our privacy policy and will be completely discreet.
There should be minimal delay in receiving your medical marijuana. Since the production abilities and customer service of the licensed producers can vary, it is important to select a licensed producer that will be able to deliver the product to you in a timely fashion. We are here to help you find the licensed producer that is best for you!

Canada House offers ongoing education and support services. If you have any questions, please reach out to the clinic closest to you.

Renewing your prescription

I’m due for my renewal. What happens now?

A Canada House administrator will contact you approximately 1 month before your prescription expires. This allows enough time to complete the required follow up paperwork and book you in for your next appointment, with no interruption in placing your orders.
If you were unable to renew your prescription, please contact our central client care team by calling 1-844-852-0020 or by email info@canadahouseclinics.ca